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Emailing Novak

E-mailing NovakEmail is a powerful tool for communicating many things about a Jeep conversion, especially for:

Kindly consider the following:

Repeatability
Take an entertained moment and scan our Mythology vs. Actual Observances article. If one could condense four decades of Jeep conversion sense into one short article, then we think we've done it.

Your Details
It is most helpful to us for you to let us know as many relevant details about your Jeep and project as possible. Tire size and axle ratio (actual or intended, to the best of your knowledge), anticipated use or style of driving (trails? street? rocks? racing? all the above?) can be very useful.

Let us know your name, so we will know to whom we should respond. Your full name and your postal code are helpful if you are requesting components and would like a shipping estimate. Note our emphatic Privacy Policy if you are concerned about spam.

Subsequent Messages
When responding back and forth with us, keep our previous conversations intact. A few bytes of text are cheap yet informative.

Your Email Provider
If you are mailing from an account that may have been implicated as a source of spam, it may not make it to us. If you've not heard from us in a few short days, you may wish to resend from an alternate account.

Note that our replies occasionally bounce back from certain mail services or those with full mailboxes. Hotmail, AOL and various others have proven somewhat problematic in some instances.

Not A Jeep?
Information requests for vehicles other than Jeeps are prioritized on our knowlege of them. Where our focus is so heavily on Jeeps, we will probably not have any helpful information about swaps in other vehicles.

Information

We welcome your mail and will respond as quickly as we are able.

 

Express Support

Rapid response and only for existing customers who've made a purchase and require any assistance. We're likely to discard messages to this account of any other nature.